PRIVACY POLICY

At B & B’s Hideaway, your privacy is important to us. This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase from our website.

 

Information We Collect

When you visit our site, we may collect certain information automatically, including:

• Your IP address

• Browser type and device information

• Pages you view and how you interact with our site

 

When you make a purchase or attempt to make a purchase, we collect:

• Your name

• Billing and shipping address

• Email address

• Phone number

• Payment information (processed securely through Shopify and third-party payment providers)

 

We may also collect information you provide voluntarily, such as:

• Contact form submissions

• Customization details for personalized products

• Email newsletter signups

 

How We Use Your Information

We use your information to:

• Process and fulfill orders (including digital downloads)

• Communicate with you about your order or inquiries

• Provide customer support

• Customize products as requested

• Send promotional emails (only if you opt in)

• Improve our website and services

 

We do not sell or rent your personal information.

 

Sharing Your Information

We share your information only with trusted third parties necessary to operate our business, such as:

• Wix, our e-commerce platform

• Payment processors (Shop Pay, PayPal, credit card providers)

• Shipping carriers (via Pirate Ship)

• Email and marketing services (only if subscribed)

 

These providers are required to keep your information secure and confidential.

 

Digital Downloads

For digital products:

• Your email address is used to deliver download links

• No physical shipping information is required

• Download access is tied to your purchase and may be limited in number or time

 

Data Retention

We retain your information only as long as necessary to:

• Fulfill orders

• Comply with legal or accounting obligations

• Provide customer support

 

You may request deletion of your personal data at any time, subject to legal requirements.

 

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you

• Request corrections or updates

• Request deletion of your data

• Opt out of marketing communications at any time

 

To exercise these rights, please contact us using the information below.

 

Cookies

Our website uses cookies to:

• Enable site functionality

• Remember your preferences

• Analyze website traffic and performance

 

You can manage or disable cookies through your browser settings. Disabling cookies may affect site functionality.

 

Security

We take reasonable precautions to protect your personal information. All payment transactions are processed securely through Wix and its payment providers. We do not store full payment details on our servers.

 

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons. Updates will be posted on this page.

 

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us